Citigroup's AI usage frees up 100,000 hours for developers a week

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Citigroup CEO Jane Fraser said the company’s use of artificial intelligence has saved time and allowed it to free up 100,000 hours of weekly capacity for software developers.

general Image for Citigroup's AI usage frees up 100,000 hours for developers a week — Citi views its mandatory AI prompt training as part of a broader commitment to employee development.

Citigroup CEO Jane Fraser said the company’s use of artificial intelligence has saved time and allowed it to free up 100,000 hours of weekly capacity for software developers.

Almost 180,000 of the bank’s employees in 83 countries have access to Citi’s internal AI tools, she told analysts on an earnings call on Tuesday.

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